The homebuyers survey, the mortgage valuation and property defects make up three learning outcomes of CeMAP® MRT1, the first unit of CeMAP 2 (MORT) set by Walbrook (LIBF). LO9 covers defects (AC9.1–9.4), LO10 the factors affecting value (AC10.1–10.6) and LO11 valuations and surveys (AC11.1–11.3). The survey levels and defects below apply across the UK; Scotland uses a seller-provided Home Report instead of buyer-ordered surveys, and we flag where that matters. For the module, see the CeMAP 2 (MORT) hub, and for the whole unit, the MRT1 unit guide.
The official criteria, from the CeMAP qualification specification, Appendix 3:
| Criterion | Official wording (shortened) |
|---|---|
| AC9.1 | Main property defects |
| AC9.2 | How property defects may affect the lending decision |
| AC9.3 | Possible remedial works and actions lenders may take |
| AC9.4 | Guarantee schemes for new homes |
| AC10.1 | Principal factors affecting property values: type, location, building materials, restrictions, age |
| AC10.2 | When customers should seek advice on property values, including reinstatement value |
| AC10.3 | Implications for lenders, including multiple use, vacant possession and buy-to-let rental income |
| AC10.4 | Legal issues: easements, rights of way, covenants, tenure, planning consent, building regulations |
| AC10.5 | Insurability |
| AC10.6 | Flooding, subsidence and heave, contract guarantees, listed and heritage |
| AC11.1 | Forms of valuation and survey (basic valuation and RICS Home Survey reports) |
| AC11.2 | Requirements of lenders |
| AC11.3 | Rights of the consumer |
What is the difference between a mortgage valuation and a homebuyers survey?
A mortgage valuation is the lender's limited inspection to confirm the property is adequate security for the loan, under MRT1 AC11.1–11.2. A homebuyers survey, the RICS Level 2 survey, is commissioned by the buyer to report on the property's condition.
| Mortgage valuation | Homebuyers survey (RICS Level 2) | |
|---|---|---|
| Who it is for | The lender | The buyer |
| Who orders it | The lender, through its panel valuer | The buyer, from an RICS surveyor |
| Purpose | Is the property worth enough to secure the loan? | What condition is it in, and what needs repair? |
| Depth | Limited walk-round, or a desktop or automated valuation | Visual inspection of accessible parts, with condition ratings |
| Output | Market value, sometimes a reinstatement figure, any conditions | Condition ratings, repair advice, optional valuation |
A lender values the property for one reason: if the borrower defaults, the sale must repay the debt. So the valuer looks at saleability and value, not at every crack. For a low loan to value remortgage, a lender may use an automated valuation model with no visit at all. Our loan to value guide shows why the valuation figure, not the price, drives the LTV.
In Scotland the seller must provide a Home Report, required since 1 December 2008. It combines a single survey with a valuation, an energy report and a property questionnaire, so buyers rarely order their own survey.
Key fact: A valuation is for the lender, not the buyer. Treating a satisfactory valuation as proof that the property is in good condition is the classic MRT1 trap.
What are the three RICS Home Survey levels, and where does the homebuyers survey fit?
The RICS Home Survey Standard, in effect since 1 March 2021, sets three levels of residential survey. Level 1 is a basic condition report, Level 2 is the survey formerly called the HomeBuyer Report, and Level 3 is the full building survey, the most detailed.
| Level | Name | Best suited to | What it gives |
|---|---|---|---|
| Level 1 | Condition report | Newer, conventional homes in good condition | Condition ratings, no repair advice, no valuation |
| Level 2 | Survey (the homebuyers survey) | Conventional homes in reasonable condition | Condition ratings, advice on repairs and further investigation; valuation and reinstatement cost as options |
| Level 3 | Building survey | Older, larger, unusual, listed or much-altered homes | Detailed inspection, description of defects, likely causes and repair options |
All three use traffic-light condition ratings: 1 for no repair needed, 2 for defects that need repair but are not serious or urgent, and 3 for serious defects or those needing urgent attention. Elements the surveyor could not inspect are marked "not inspected". The RICS home survey standard page describes the standard; RICS is working on a second edition, which it aims to publish in 2027.
None of the levels is intrusive: surveyors do not lift fitted floors or open up walls. If they suspect a hidden problem, they recommend a specialist report.
Exam tip: Match the property to the level. Old, unusual, listed or extended means Level 3. A typical 1990s semi in fair condition means Level 2.
Which property defects must CeMAP candidates know?
The property defects CeMAP candidates must know under MRT1 AC9.1 are structural movement (subsidence, heave, landslip), damp, timber decay, wall-tie failure, roof spread, invasive plants such as Japanese knotweed and problem construction types. Each affects value, insurability or both.
| Defect | What it is | Typical signs |
|---|---|---|
| Subsidence | Downward movement of the ground under foundations, often from shrinking clay, tree roots or leaking drains | Diagonal cracks wider at the top, sticking doors and windows |
| Heave | Upward ground movement, for example when trees are removed and clay swells | Cracks, lifting floors |
| Landslip | Movement of ground down a slope | Cracking across the building and grounds |
| Settlement | Normal early movement of a new building under its own weight | Fine cracks that stabilise; rarely serious |
| Rising damp | Ground moisture rising through walls with no working damp-proof course | Tide marks low on walls, salts |
| Penetrating damp | Water coming through walls or roofs from defects | Damp patches after rain |
| Condensation | Moisture from inside the home on cold surfaces | Mould, often in bathrooms and bedrooms |
| Dry rot and wet rot | Fungal decay of timber; dry rot spreads through masonry | Soft or cracked timber, fungal growth |
| Woodworm | Beetle larvae boring through timber | Small flight holes, dust |
| Wall-tie failure | Corroded ties in cavity walls | Horizontal cracks in mortar beds |
| Roof spread | Rafters pushing walls outward | Bowing walls, sagging ridge |
| Japanese knotweed | Invasive plant that can damage paving and drains | Bamboo-like canes; needs a management plan |
Construction types lenders treat with caution
Non-standard construction, such as some prefabricated reinforced concrete (PRC) houses built after 1945, timber-frame properties with defects, buildings with high-alumina cement or reinforced autoclaved aerated concrete (RAAC), and flats whose external walls need an EWS1 form, can all restrict lending.
Key fact: Subsidence is the ground moving down; heave is the ground moving up. Both are structural movement, and both appear by name in MRT1 AC10.6.
How do defects affect the lending decision?
Defects affect the lending decision in five ways under MRT1 AC9.2–9.3: the lender may lend normally, hold back a retention until repairs are done, ask for a specialist report, reduce the valuation, or decline because the property is unacceptable security.
| Lender action | When it is used |
|---|---|
| Lend in full | Defects are minor or already reflected in the price |
| Retention | Essential works are needed, such as a new roof; part of the advance is held back until they are complete |
| Undertaking | The borrower agrees to complete specified repairs within a set period after completion |
| Specialist report | Structural engineer, timber and damp, drainage or knotweed reports before deciding |
| Reduced valuation | The defect lowers the market value |
| Decline | The property is uninsurable, structurally unsound or unsaleable |
Worked example: a retention
Ella is buying a terraced house for £200,000 with a 15% deposit of £30,000 and a mortgage of £170,000, an 85% LTV. The valuer reports that the roof needs replacing and recommends a retention of £9,000.
- The lender approves £170,000 but retains £9,000.
- At completion it releases £170,000 − £9,000 = £161,000.
- Ella needs £200,000 − £161,000 = £39,000 on completion, not £30,000: an extra £9,000.
- She must also pay for the roof, then the lender re-inspects and releases the £9,000.
The retention protects the lender's security, but it means the buyer needs extra cash twice over until the money is released. That is why advisers discuss defects before an application, not after.
Exam tip: A retention is released after the work is done and re-inspected, not at completion. The buyer must fund the gap.
What factors affect a property's value?
The factors affecting a property's value, in MRT1 AC10.1–10.6, are its type, location, materials, age and condition; legal issues such as covenants, easements and tenure; planning and building regulation compliance; insurability; and risks such as flooding and subsidence.
For the customer (AC10.1)
- Type and location: detached houses, flats, ex-local authority homes and properties near commercial or noisy sites sell to different markets.
- Building materials and age: non-standard construction and older homes may need more maintenance and suit fewer lenders.
- Restrictions: restrictive covenants (for example no business use) and listed status limit what the owner can do.
For the lender (AC10.3)
- Multiple use: a flat above a shop or takeaway is harder to sell and insure.
- Vacant possession: a property with a sitting tenant is worth less as security, because the lender may not be able to sell it empty.
- Buy-to-let rental income: for investment lending, the rent supports the loan as well as the value. Our buy-to-let mortgages guide explains the rental tests.
Legal issues (AC10.4)
Easements and rights of way, outstanding disputes, covenants, planning consent and building regulations approval all affect value. Missing approval for an extension or loft conversion can delay a sale or need indemnity insurance. Tenure matters too: a short or onerous lease reduces value, a topic covered in our conveyancing process guide.
Insurability and risk (AC10.5–10.6)
A property that cannot be insured at a reasonable cost is poor security. Flood risk is the main example. Flood Re, the government-backed reinsurance scheme, helps keep cover affordable for eligible homes built before 1 January 2009, according to its eligibility criteria; newer homes are excluded. Contract guarantees, such as damp-proofing or timber treatment guarantees, add value only if they can be transferred to the buyer. Listed and heritage properties need consent for alterations and cost more to repair.
Key fact: Flood Re covers eligible homes built before 1 January 2009. A home built in 2015 on a flood plain cannot rely on it.
What is reinstatement value?
Reinstatement value is the cost of rebuilding a property from scratch, including demolition, site clearance and professional fees, but excluding the land. It is the basis of the buildings insurance sum insured, under MRT1 AC10.2, and it is often lower than market value.
The two figures answer different questions. Market value is what a buyer would pay for the home and its land. Reinstatement value is what it would cost to rebuild the structure after total loss. A Victorian house in central London may have a market value far above its rebuild cost, while a listed cottage built of rare materials can cost more to rebuild than it would sell for.
Worked example: underinsurance
Sam's house has a market value of £320,000 and a reinstatement cost of £200,000. He insures the buildings for £150,000. A fire causes £40,000 of damage. His policy contains an "average" clause, common in buildings insurance.
- Proportion insured: £150,000 ÷ £200,000 = 75%.
- Claim paid: £40,000 × 75% = £30,000.
- Sam bears the remaining £10,000.
The sum insured should be the reinstatement cost, not the market value or the mortgage. Lenders require buildings insurance from completion, and many show a reinstatement figure in the valuation for this purpose. Our mortgage protection guide covers buildings insurance in the CeMAP 3 context.
Exam tip: Buildings insurance is based on reinstatement value. Insuring for market value usually over-insures; insuring for the loan amount may under-insure.
What guarantees cover new homes?
New homes are usually covered by a 10-year structural warranty, the subject of MRT1 AC9.4. NHBC's Buildmark, for example, gives deposit protection before completion, a 2-year builder warranty period, then an 8-year insurance policy against physical damage caused by failure to meet NHBC standards.
Those details come from NHBC's Buildmark page. Other warranty providers offer similar 10-year cover. What matters for the exam is the structure:
| Period | Who is responsible | What is covered |
|---|---|---|
| Before completion | Warranty provider | Loss of deposit if the builder becomes insolvent |
| Years 1–2 | Builder, backed by the warranty provider | Defects caused by the builder not meeting the standards |
| Years 3–10 | Warranty provider's insurance | Physical damage from specified defects, mainly structural |
Most lenders will not lend on a new build without a recognised warranty. For self-builds and some conversions, lenders may accept a professional consultant's certificate from an architect or surveyor who supervised the work. Lenders also usually ask the builder for a disclosure of any incentives, such as paid legal fees or a cashback, because incentives can inflate the price and so the valuation. A warranty does not cover wear and tear, and the builder's two-year period is the main route for snagging defects.
Key fact: A typical new-home warranty lasts 10 years: 2 years of builder responsibility, then 8 years of insurance cover.
What rights does the borrower have over the valuation?
The borrower's rights under MRT1 AC11.3 are limited because the valuation belongs to the lender, though many lenders share it. A valuer can owe the buyer of a modest home a duty of care, as the House of Lords held in 1990.
In practice:
- Paying for it. The borrower usually pays the valuation fee, which must appear in the lender's fee disclosure, but paying does not make the report the borrower's.
- Seeing it. Lenders' policies differ. Many send a copy or a summary.
- Challenging it. The borrower or broker can ask the lender to reconsider, usually with comparable sales evidence. The lender does not have to change it.
- Suing the valuer. Under the 1990 case Smith v Eric S Bush, a negligent valuer can be liable to a buyer who relied on a mortgage valuation of a modest home, not only to the lender.
- Complaining. A complaint about how the lender handled the valuation goes to the lender, then to the Financial Ombudsman.
Worked example: a down valuation
Mo agrees to buy a flat for £250,000 with a £25,000 deposit, applying for £225,000 at 90% LTV. The valuer values it at £235,000.
- New LTV: £225,000 ÷ £235,000 = 95.7%, above the 90% product limit.
- The maximum loan at 90% of the valuation: £235,000 × 90% = £211,500.
- Shortfall against the price: £250,000 − £211,500 − £25,000 = £13,500.
Mo can find £13,500 more, renegotiate the price, try a 95% product or another lender, or withdraw. Lending on the lower of price and valuation is standard practice and protects the lender if the borrower defaults.
Exam tip: Lenders lend on the lower of price and valuation. A down valuation always raises the LTV on the same loan.
Your MRT1 property study plan
Your MRT1 property study plan covers LO9 to LO11 in about four sessions: valuation versus survey, then defects and lender actions, then value factors and reinstatement, then timed questions until you score 85% or more three times in a row.
- Session 1. Take the free MRT1 diagnostic. Learn the valuation and survey comparison and the three levels.
- Session 2. Defects and lending decisions. Drill them with the MRT1 defects topic practice, and rework the retention example with your own figures.
- Session 3. Value factors and reinstatement. Use the property value topic drill and practise the underinsurance calculation.
- Session 4. Valuations, surveys and consumer rights with the valuation and survey topic drill, then rework the down valuation example.
Print the MRT1 worksheet with an answer key for revision away from a screen. When LO9 to LO11 feel secure, sit the free MRT1 mock 1 under the real timing: 50 standalone questions in 60 minutes, 35 to pass.
The sample questions below come from our MRT1 bank. Topic drills and mocks 2 to 10 are part of Pro, at £6.99 a week, £11.99 a month or £22.99 for three months, covering all five units. Our readiness rule matches the app: three mocks in a row at 85% or more, with every topic at 80% or more. It is a guide to readiness, not a pass guarantee.
10 free MRT1 practice questions with answers
Try each one, then open the answer. For a timed experience use the free mock exam.
1. Victor is a high net worth mortgage customer with evidence of his status. He wants a remortgage, mainly to consolidate debts, on an execution-only basis. May the firm proceed?
- A. No, unless he first takes advice and then rejects it
- B. Yes, because the debt consolidation ban does not apply to high net worth customers
- C. Yes, but only if the remortgage is with his existing lender
- D. No, because debt consolidation can never be arranged on an execution-only basis
Show answer
B. Yes, because the debt consolidation ban does not apply to high net worth customers
MCOB 4.8A.7R bans execution-only sales where the main purpose is debt consolidation, but MCOB 4.8A.9R says that ban does not apply to a high net worth mortgage customer. The firm should first have evidence under MCOB 1.2.9CR.
2. Why do eligible counterparties receive less regulatory protection than retail customers?
- A. They are only ever borrowers, never lenders, in financial transactions
- B. They always borrow only from overseas lenders outside the FCA's remit
- C. They are institutions treated as able to look after their own interests
- D. They have opted out of all regulation by signing a written waiver
Show answer
C. They are institutions treated as able to look after their own interests
Eligible counterparties are professional institutions such as banks, insurers and governments (COBS 3.6.2R). They are regarded as the most expert class of client and so receive the lowest level of conduct protection.
3. A firm's staff tell customers that taking advice will 'slow things down' and suggest they go execution-only. Which MCOB rule does this breach?
- A. MCOB 4.8A.5R, which bans encouraging customers to opt out of advice
- B. MCOB 11.6.24R, which requires an annual review of the lending policy
- C. MCOB 6A.3.4R, which sets the minimum length of the reflection period
- D. MCOB 7.5.1R, which requires an annual statement to be sent
Show answer
A. MCOB 4.8A.5R, which bans encouraging customers to opt out of advice
MCOB 4.8A.5R says a firm must not encourage a customer to opt out of receiving advice, or to reject advice. MCOB 4.8A.6G adds that firms should not steer customers into execution-only sales.
4. Mia has a £100,000 interest-only mortgage at 4%. She extends the term from 20 to 30 years at the same rate. What happens?
- A. The monthly payment rises, because the interest is spread over more years
- B. The monthly payment falls, because the capital is spread over more years
- C. The monthly payment stays at £333.33, but she pays interest for ten more years
- D. The monthly payment stays the same, and the total interest falls
Show answer
C. The monthly payment stays at £333.33, but she pays interest for ten more years
On interest-only, the payment is the interest alone: £100,000 × 4% ÷ 12 = £333.33, whatever the term. A longer term means paying interest for ten more years, and the capital is still due at the end.
5. A lender is weighing two flats of equal value. Flat A is in a low-rise block with a long lease. Flat B has a 55-year lease. Why does the lender prefer Flat A?
- A. Flat B's shorter lease makes it a weaker, declining security
- B. Flat A will automatically become freehold after ten years
- C. Flat B cannot be insured because of its lease length
- D. Flat A attracts a lower rate of stamp duty
Show answer
A. Flat B's shorter lease makes it a weaker, declining security
A lease is a wasting asset: as the unexpired term falls, value and saleability decline, and the cost of extending rises. A lender wants security that holds its value over the mortgage term, so a long lease is stronger security than a short one.
6. Under the Consumer Rights Act 2015, what standard must a surveyor meet when providing a RICS Home Survey to a consumer?
- A. The surveyor must guarantee the property has no defects
- B. The service must be performed with reasonable care and skill
- C. The survey must be completed within seven days
- D. The surveyor must match the lender's valuation
Show answer
B. The service must be performed with reasonable care and skill
Section 49 of the Consumer Rights Act 2015 implies a term into every contract for a trader to supply a service that it will be performed with reasonable care and skill. A surveyor does not guarantee that a property is defect-free.
7. Kai wins an unconditional auction, but his mortgage lender cannot complete within the 20 business days allowed. Which type of finance is commonly used to complete on time?
- A. A personal loan secured on his car for the balance
- B. A credit card cash advance for the full purchase price
- C. A short-term bridging loan, later refinanced by a mortgage
- D. A lifetime mortgage on the auction property itself
Show answer
C. A short-term bridging loan, later refinanced by a mortgage
Bridging finance can be arranged quickly to complete an auction purchase within a short deadline, with a term mortgage taken later to repay it. The buyer needs a credible exit strategy, as MCOB 4.7A.12R requires for regulated bridging loans.
8. Bank Rate is 3.75%. Josie has a £200,000 interest-only tracker mortgage at Bank Rate plus 1%. What is her monthly interest payment?
- A. £9,500.00
- B. £791.67
- C. £625.00
- D. £166.67
Show answer
B. £791.67
Her rate is 3.75% + 1% = 4.75%. Annual interest is £200,000 × 4.75% = £9,500, so the monthly payment is £9,500 ÷ 12 = £791.67. A tracker payment changes whenever Bank Rate changes.
9. A lender has no previous relationship with Ella, who says she has net assets of £4 million. What must it obtain before treating her as a high net worth mortgage customer?
- A. A signed declaration from Ella herself confirming that her net assets exceed £3 million
- B. A signed statement from the lender's in-house accountant confirming her net assets
- C. A valuation report showing that the property she is buying is worth over £3 million
- D. A signed statement from her own qualified professional adviser confirming her status for a stated period
Show answer
D. A signed statement from her own qualified professional adviser confirming her status for a stated period
MCOB 1.2.9CR allows HNW treatment only where the firm already holds evidence from an existing business relationship, or has a written statement confirming the status. The statement must give a validity period covering the date of the contract and be signed by a suitably qualified professional adviser who is not an associate of the firm or the customer.
10. A lender takes an assignment of Ravi's life assurance policy as additional security for his interest-only mortgage. What does the lender gain?
- A. Ownership of the property free of Ravi's interest
- B. The right to increase the premiums without Ravi's consent
- C. The right to change the life assured on the policy
- D. The right to receive the policy proceeds to repay the loan
Show answer
D. The right to receive the policy proceeds to repay the loan
By assignment the lender becomes entitled to the policy proceeds, which it applies to reduce or repay the debt. Assignment of life policies was common with endowment mortgages and is still used for some interest-only and business lending.
Frequently asked questions
+Is a mortgage valuation a survey?
No. A mortgage valuation is a limited inspection for the lender, to confirm the property is worth enough to secure the loan. It does not report on condition in the way a survey does, and many minor or hidden defects will not be mentioned. A buyer who wants to know about condition needs their own RICS Level 2 or Level 3 survey.
+Which survey do I need for an old house?
For CeMAP purposes, the usual answer is a RICS Level 3 building survey for older, larger, unusual, listed or much-altered properties, because it gives the most detailed inspection and repair advice. A Level 2 survey suits conventional homes in reasonable condition.
+What is a retention on a mortgage?
A retention is part of the mortgage advance that the lender holds back until specified work is done, such as replacing a roof or treating damp. The buyer must fund the work first. After a re-inspection confirms it is complete, the lender releases the retained amount.
+Can I see the lender's valuation report?
It depends on the lender. The valuation is prepared for the lender, but many lenders give the borrower a copy or a summary, especially as the borrower usually pays the fee. The courts have held that a valuer can owe a duty of care to the buyer of a modest home who relies on it.
+What happens if a property is down-valued?
The lender bases the loan on the lower valuation, so the loan to value rises. The buyer can add more deposit, renegotiate the price with the seller, ask for a different product or lender, or withdraw. The lender is not obliged to lend on the agreed price.
+Do new builds need a survey?
A survey is not compulsory, but many buyers commission a snagging inspection to list unfinished or faulty work before completion. Most lenders require a recognised new-home warranty or, for some self-builds and conversions, a professional consultant's certificate.
Keep reading
- CeMAP MRT1: Mortgage Law, Practice and ApplicationCeMAP MRT1 mock exam guide: the 50-question format, all 11 learning outcomes in order, worked SDLT example, common traps and a four-week plan.
- CeMAP 2: The Mortgages Module and Its Two Unit Exams, MRT1 and MRT2CeMAP 2 is the MORT module: MRT1 (50 questions, pass 35) and MRT2 (40 questions, pass 28), 1 hour each. Syllabus, old units, costs and free mock exams.
- The Conveyancing Process Step by Step: England, Wales and ScotlandThe conveyancing process step by step for CeMAP 3: exchange and completion in England and Wales, Scottish missives, tenure and land tax returns.
- Loan to Value Explained: How to Calculate LTV for CeMAPLoan to value (LTV) for CeMAP: the formula, worked purchase, further advance and remortgage examples, LTV vs LTI, and the higher lending charge explained.
- MCOB Explained: The FCA Mortgage Rules You Need for CeMAPMCOB rules for CeMAP: each MCOB chapter mapped to MRT1, MRT2 and ASEW, with the ESIS, MCOB 11.6 affordability, MCOB 13 arrears and the Consumer Duty.